Support Package – Gold Plan

Gold Plan

Magento Support Package

24 Included Support Hours

The most chosen among our packages

Faster Response Time For Show Stopper Issues

Only 4 hour

Wider Time Frame

Available from 9:00 - 22:00 GMT+7

Lower Cost Per Extra Hour

Only 32 USD per hour

Wider Time Frame

Available from 9:00 - 22:00 GMT+7

24 Included Support hours

1.5 times more than Silver Plan's Included Support hours

Lower Cost Per Extra Hour

Only 32 USD per hour

Faster Response Time For Show Stopper Issues

Only 4 hour

Special Technical Support

Hosting server security update, monitoring and maintenance Optimize mysql, caching server, web server Proactive Server monitoring

Standard Support

Daily Backup Proactive Magento site availability monitoring Magento Security Update Helpdesk, email, and live chat support

Is Gold Plan The Right Plan For Your Business?

From our experience, Gold Plan is the right choice for: - Medium to Large Business, or Euntrepreuner aiming to renovate your e-commerce website - Business with fast growth - Business with multiple franchises, warehouses, POS - Using multiple integrated systems or extensions

Contact us for a detailed quotation and everything you need to get started

Would you like to find out more?

We are delighted to answer any questions! You can connect with us here.

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