Support Package – Platinum Plan

Platinum Plan

Magento Support Package

52 Included Support Hours

The best among our packages

Fastest Response Time For Show Stopper Issues

Only 1 hour

Multiple Servers Setup Support

The exclusive support only available for Platinum subscribers

Magento Enterprise Support

The exclusive support only available for Platinum subscribers

Phone & Skype Support

The exclusive support only available for Platinum subscribers

Lowest Cost Per Extra Hour

Only 24 USD per hour

Wider Time Frame

Available from 9:00 - 22:00 GMT+7

52 Included Support hours

2 times more than Gold Plan's Included Support hours

Lowest Cost Per Extra Hour

Only 24 USD per hour

Exclusive Support

Multiple servers setup support Magento Enterprise support Phone & Skype support

Fastest Response Time For Show Stopper Issues

Only 1 hour

Special Technical Support

Hosting server security update, monitoring and maintenance Optimize mysql, caching server, web server Proactive Server monitoring

Standard Support

Daily Backup Proactive Magento site availability monitoring Magento Security Update Helpdesk, email, and live chat support

Is Platitum Plan The Right Plan For Your Business?

From our experience, Platinum Plan is the right choice for: - Medium to Large Business, or Euntrepreuner aiming to renovate your e-commerce website - Business with explosive growth - Business with multiple franchises, warehouses, POS - Having multiple servers setup - Using Magento Enterprise as your e-commerce platform - Using multiple integrated systems or extensions

Contact us for a detailed quotation and everything you need to get started

Would you like to find out more?

We are delighted to answer any questions! You can connect with us here.

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