DTN/Expertise/B2B Commerce
Practice · 02

B2B Commerce

Self-service portals, complex catalogues, quote-to-cash. The mechanics that make B2B online: customer-group pricing, account hierarchies, credit terms, request-for-quote, contract pricing.

B2B online is a different problem from DTC. The buyer isn't one person clicking “buy now” — it's a buyer, an approver and a finance team, working from negotiated pricing and credit terms. We build the mechanics that make that work online: account hierarchies with role-aware UX, quote-to-cart with sales-side negotiation and customer-side approval, and contract or tiered pricing driven by the ERP rather than duplicated by hand.

The goal is self-service that actually reduces the sales team's load — reorder lists and scheduled reorders for repeat buyers, CSV upload for large orders, and audit logging where it matters. We deliver this on Adobe Commerce B2B and Shopify B2B, chosen by how complex the buying process really is.

What we ship

How b2b commerce comes to life.

/ 01

Account hierarchies

Buyers, approvers, viewers — with role-aware UX and audit logging.

/ 02

Quote-to-cart

Quote requests, sales-team negotiation, customer-side approval — without leaving the storefront.

/ 03

Custom pricing

Customer-group, contract and tiered pricing — driven by the ERP, not duplicated.

/ 04

Reorder & buying lists

Templates, scheduled reorders, CSV upload — for buyers who place the same order weekly.

Tech we use

The stack.

Adobe Commerce B2BShopify B2BMagentoSAPMicrosoft DynamicsNetSuiteCustom pricing engines
Questions

Common questions.

What makes B2B commerce different?

Account hierarchies, negotiated and contract pricing, credit terms, quote-to-cash and approval workflows — the buying process, not just the catalog.

Can buyers see their own contract pricing online?

Yes — customer-group and contract pricing is driven from the ERP as the source of truth, not re-keyed into the store.

Do you support request-for-quote / quote-to-cart?

Yes — quote requests, sales-team negotiation and customer-side approval, without leaving the storefront.

Adobe Commerce B2B or Shopify B2B?

Adobe Commerce for complex hierarchies and pricing; Shopify B2B when the process is simpler — we size it to your workflow.

Get in touch

Let's build something worth scaling.

Book a 30-minute call. We'll listen first, propose second — and tell you if we're not the right fit.