DTN/Expertise/Workflow Automation
Practice · 07

Workflow Automation

Operations workflows — across catalogue, orders, returns, finance and customer service — automated end-to-end. The unglamorous work that compounds.

What we ship

How workflow automation comes to life.

/ 01

Order ops

Holds, splits, returns, refunds, exchanges — automated where safe, escalated where not.

/ 02

Catalogue ops

Onboarding, enrichment, image standardisation, retirement — at catalog scale.

/ 03

Finance ops

Reconciliation, settlement, dispute handling, refund accounting.

/ 04

CS workflows

Ticket routing, macros, deflection, escalation. Zendesk / Gorgias wired to the data.

Get in touch

Let's build something worth scaling.

Book a 30-minute call. We'll listen first, propose second — and tell you if we're not the right fit.