AI for e-commerce, from an AI development company built for commerce.
AI for e-commerce, built by an AI development company that has shipped commerce for two decades — conversational shopping, semantic search, personalization and operations automation, embedded into your store rather than bolted on.
AI earns its place in commerce when it moves a number — conversion, deflection, margin — not when it's a chatbot bolted to the corner of the page. We embed AI into the store: conversational shopping assistants, semantic and lexical search tuned to your taxonomy, personalization from first-party signals, and operations automation for the boring, valuable work like returns triage, fraud screening and supplier reconciliation.
Everything ships to production behind an in-house evaluation harness, with strict cost and latency targets and safe fallbacks. We are Anthropic and OpenAI partners, and we build to minimize vendor lock-in — the model is a component, not the architecture.
Certifications and depth, not claims.
Anthropic and OpenAI partners with an in-house evaluation harness and production deployments — AI shipped with guardrails, continuous evaluation and a clear ROI model, not a demo that never leaves the sandbox.
Six ways we put AI Solutions to work.
Conversational shopping
Storefront assistants — find products, answer questions, escalate when needed.
AI shopping assistant for e-commerce →Semantic + lexical search
Hybrid retrieval that beats keyword on day one — tuned to your taxonomy.
Personalization
Recommendations and content driven by first-party signals, no data lake required.
Customer-service AI
Tier-1 deflection with safe fallback. Trained on your KB, evaluated weekly.
E-commerce chatbot & customer-service AI →Content operations
Product copy, alt text, translations at catalogue scale — with editorial review.
Operations automation
Returns triage, fraud screening, supplier reconciliations — boring, valuable, shipped.
Also in our stack.
The stack.
Common questions.
How do we know the AI actually works?
Every feature runs against an evaluation harness with your data before and after launch, and is measured continuously — deflection rate, answer quality, cost per interaction.
Will this lock us into one AI vendor?
No — we design model-agnostic, so you can switch between Claude, GPT or open models. Data privacy and lock-in are first-order concerns.
What's the fastest win?
Usually semantic search or tier-1 customer-service deflection — measurable impact in weeks, with a safe fallback to human agents.
Do you use our data to train models?
No — your data is not used to train third-party models. We use retrieval over your own content at query time, with privacy and data residency handled up front.
Let's build something worth scaling.
Book a 30-minute call. We'll listen first, propose second — and tell you if we're not the right fit.