Privacy Policy

DTN ECOM CO., LTD ("DTN", "we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have.

1. Data we collect

When you contact us, apply for a role, or use our website, we may collect: your name, email, company, job title, message content, IP address, browser information and cookie identifiers. We do not knowingly collect sensitive categories of personal data.

2. How we use it

We use your data to respond to enquiries, fulfil contractual obligations, run recruitment, improve our services, and comply with legal requirements. We never sell your data to third parties.

3. Legal bases

We process personal data under one of the following legal bases: your consent, performance of a contract, legitimate interest in operating our business, or compliance with a legal obligation.

4. Sharing

We share data only with: (a) trusted processors who help us operate (hosting, analytics, email delivery), (b) authorities where legally required, (c) our professional advisers under duty of confidentiality.

5. Retention

We keep personal data only as long as necessary for the purposes described, or as required by law. Contact enquiries are retained for up to 3 years; recruitment data up to 2 years.

6. Your rights

You have the right to access, correct, delete, restrict processing of, or port your personal data. You may also withdraw consent or object to processing at any time. Email privacy@dtn.com.vn.

7. International transfers

We operate primarily in Vietnam. Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.

8. Contact

For privacy enquiries: privacy@dtn.com.vn · DTN ECOM CO., LTD, B12B-02 Vinhomes Gardenia, Hanoi, Vietnam.