Support Packages

Pricing that fits your business

We have been providing e-Commerce solutions for international clients, from market-leading companies to medium-sized firms and entrepreneurs since 2005.

MAGENTO SUPPORT PACKAGES

Silver Plan
16 Included Support hours
$699/month
  • Available from 9:00 - 18:00 GMT+7
  • Fast response time for show stopper Issues
  • Daily Backup
  • Hosting server security update, monitoring and maintenance
  • Optimize MySQL, caching server, web server
  • Magento Security update
  • Proactive Magento site availability monitoring
  • Proactive Server monitoring
  • Monthly site performance and insights report
  • Helpdesk, email and live chat support
  • Low Cost per extra hour
Gold Plan
24 Included Support hours
$999/month
  • Available from 9:00 - 22:00 GMT+7
  • Faster response time for show stopper Issues
  • Daily Backup
  • Hosting server security update, monitoring & maintenance
  • Optimize MySQL, caching server, web server
  • Magento Security update
  • Proactive Magento site availability monitoring
  • Proactive Server monitoring
  • Monthly site performance and insights report
  • Helpdesk, email and live chat support
  • Lower Cost per extra hour
Platinum Plan
52 Included Support hours
$1999/month
  • Available from 9:00 - 22:00 GMT+7
  • Fastest response time for show stopper Issues
  • Daily Backup
  • Hosting server security update, monitoring and maintenance
  • Multiple servers setup support
  • Magento Enterprise support
  • Optimize MySQL, caching server, web server
  • Magento Security update
  • Proactive Magento site availability monitoring
  • Proactive Server monitoring
  • Monthly site performance and insights report
  • Helpdesk, email and live chat support
  • Phone & Skype support
  • Lowest Cost per extra hour

Why DTN?

Comprehensive Solutions

We offer a wide range of services for your e-commerce websites. From strategy planning to optimization, everything is customized to your needs.

Long-term Commitment

At DTN, we seek partners rather than projects. Our collaboration does not come to a stop when your online business launches - because we value a lasting bond between us.

Competitive Pricing

We offer the best and much more cost-effective solutions for your business.

High Customizability

Using Scrum/Agile Methodology for our projects, we constantly receive feedbacks and improve as we present you the final products.

Which packages are right for your business?

Contact us today to schedule a personalized counseling session to get started with your online stores!

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